CX Consulting Services

Is your team losing time, money, and reputation trying to manage a complex support platform? At Faye, our platform experts show you how to optimize your software to create the results you expect.

Faye consultants tailor your support platform strategies so you can:

✓ Deliver faster, more efficient customer service.
✓ Make setup and workflows less complicated and more effective.
✓ Free your team to focus on other priorities, not system stress.
✓ Smoothly adopt and integrate new support software.
✓ Troubleshoot platform frustrations before they impact customers.

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JOIN THESE LEADING BRANDS

MAXIMIZE YOUR CX PLATFORM WITH EXPERT GUIDANCE

Selecting, procuring, and managing a CX Platform isn’t just about software—it’s about strategy. Without the right expertise, businesses often miss opportunities to fully leverage their platform's potential, leading to inefficient processes, low productivity, and wasted investment.

At Faye, we specialize in helping executives and sales leaders unlock the full value of their CX strategy. Whether you’re evaluating platforms, optimizing your setup, or tackling complex migrations, we provide expert guidance tailored to your goals. With Faye, you’re not just getting a consultant—you’re getting a partner dedicated to your success.

THE BENEFITS OF WORKING WITH FAYE

When it comes to CX, experience matters. A trusted consultant doesn’t just solve problems—they continuously optimize and improve upon your strategy, getting you the most from your investment. Here’s how working with Faye can transform your CX strategy and maximize your results:

Unbiased Guidance

We work in your corner to ensure the solutions we recommend align with your unique goals. Our expertise across all leading CX platforms allows us to deliver tailored solutions built to meet you where your needs are.

Save Time and Resources

Stop wasting time on trial-and-error fixes. Our experts know what works and will get you there faster.

Streamline Complexity

From integrations to custom configurations, we simplify the process so your CX feels less like a burden and more like the productivity powerhouse it should be.

Unlock Hidden Potential

A CX strategy isn’t just about storing data—it’s about driving growth. We’ll help you uncover opportunities for efficiency and scalability you didn’t even know existed.

Stay Ahead of the Curve

Technology evolves fast. We’ll future-proof your CX strategy so it scales as your business grows, keeping you ahead of the competition.

Corilynn Bailey
Global VP Channels & Alliances

"Faye has gone above and beyond to help us get things off the ground. They were responsive, knowledgeable and a huge asset in our success for this important project, spending time I am sure could have been elsewhere to make sure we had everything we needed."

GET 10X RETURNS

At Faye, we love software. We eat it, breathe it, and build it. We make the best software in the world even better through better customization, optimization, support and management.  
 
Faye’s clients get 10x returns on their software because we help leverage the hidden potential. Whether you use SugarCRM,  Salesforce, HubSpot, Freshworks, or Zendesk, we are a company intensely passionate about eating and optimizing your software to make it the best it can be.

READY TO MAXIMIZE YOUR CX?

Whether you’re evaluating vendors or optimizing your current CX strategy, we’re here to help. Book your free consultation with a Faye expert today, and take the first step toward a CX strategy that drives results.

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